Screening for MIA Clear2Go

Screening is done by the Screening Team at MIA Online Ltd and only those who should not realistically be travelling, or people wanting to travel to destinations that we feel are not appropriate for their medical history or people travelling to destinations where their medical history and the country’s medical costs are too high a financial risk for Insurers, are declined.

We talk to you like human beings who happen to have an illness. We realise that people are different, diseases are different, disease affects people differently and people respond and react differently.

As such, we do not try to fit you into a box! We are more interested in you, how you are coping, how the illness is affecting you. So relax and don’t be afraid of who you may get on the phone, all our staff are lovely! Also, many of them have or have had illnesses themselves, or their close friends and families have.

They are not there to catch you out, they need to know everything so that they can advise you on location, method of transport, items to take with you, ensure that medical facilities are adequate at your chosen destination and most of all, to make sure you have the best possible time without worry.

There is no age limit, and trip durations can be extended for some destinations for up to six months.

Sometimes we will decline cover for a specific country or resort especially if your medical history is severe.

EXAMPLE:

A 10 yr old with a Brain Tumour and a 6 month terminal prognosis wanting to go to Disneyworld in Florida would undoubtedly be declined cover.

However, a 10 yr old with a Brain Tumour and a 6 month terminal prognosis wanting to go to Euro Disney would probably be covered if they are stable enough.

If we are unable to cover because of the destination, we will try our very best to assist you by suggesting alternative places. We will also be happy for you to call us to check a destination before booking.

At the end of the day, you want to be able to relax and enjoy yourself while you are away. For some people, they will have been saving very hard for this break, for others, fund raisers have worked hard to pay for it. Sadly for others it will probably be the last trip that they will make. As such, we don’t want you to have problems especially if you become ill abroad. We want those memories for everyone to be good ones.

Of course the other reason is that we must try very hard to protect this scheme, so it remains available to everyone and we want to be able to carry on keeping our prices as low as we can.

Call us on 01268 782745 for a quote

Documents available to read and download:

Clear2Go policy

You need to have Adobe Reader to view PDF files, you can download it here.

To MIA Claims team and all telephone staff

Cheque received this morning, many thanks. This payment means we can enjoy a quiet holiday in the UK, Not quite Malta but perhaps the sun will shine!! I shall update my medical record before I go, in case I need a Dr. whilst away.

Thanks for you help and advice over the last 3 years since I found you. I never fail to recommend you to people with a medical history. Its so good to be treated as a real person and to be quoted a realistic fee. Sadly I wont be able to use you again as my prognosis is terminal but it's been great doing business with you.

Best wishes

Jean Temple – Email