Please note, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or "all but essential" travel. Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for the Emergency Medical Expenses section. Click here for more information.

Our Call Centre is now working remotely you can contact us during office hours via chat or email.
Please be aware we are experiencing unprecedented demand so please be patient.
If your query is regarding a claim please click here for further details.

About MIA

Find out what makes us great!

We Don't Just Sell Insurance!

Our dedicated team listen to you, talk to you and ask common sense questions, to understand how we can help you with your travel insurance. We don't just answer the phone, tick some boxes and let the computer say No!

25 Years Experience
Over 10,000 Policies
15,000 Travellers Protected

How We Work

We understand getting travel insurance, especially with medical conditions cover can be a tough task. So here at MIA we ensure that you understand and feel comfortable with what we are saying and the policies we are offering

 

How We Screen

Our screening process is all about you.

Our dedicated team listen to you, talk to you and ask you common sense questions. We treat you like an intelligent human being who happens to have a medical condition. We then look at where you are going, how you are getting there and who you are going with e.g. friends and family and also what you are doing. We can often inform you if the medical facilities are good or bad or non-existent or if the climate will not suit your medical conditions. Sometimes for your own sake, we will ask you to change destination. Our regular customers who have severe medical histories will now ring us for suggestions as to where they can go before they book anything.

We look at time zones that you will cross if any and the effect that it has on a normal body which is only heightened when you are not in good health.

 

Our Suggestions

We will then make some very common sense suggestions.

If you are on or have recently had Chemotherapy we will ask you to talk to your GP or Consultant to ask whether they feel it would be appropriate for you to take with you some broad spectrum antibiotics because you will be susceptible to infection.

Always be careful with ice, water, salad washed in water, swimming pools and money, all of which are high risks for infection.

We may also ask you to talk to your GP or Consultant to establish whether they feel it would be appropriate for you to take with you something for the flights to combat thrombosis.

We will suggest that you take with you a copy of your prescription to avoid problems with security etc.